Complaints Book
Complaints Book
In accordance with Decree-Law no. 156/2005, of September 15, and subsequent legislation, Algarvespice provides access to the Electronic Complaints Book.
To submit a complaint, access the official portal:
Alternatively, you can contact us directly at algarvespice@outlook.com to resolve your situation quickly and effectively.
Arbitration and Dispute Resolution Centres
In the event of a dispute, the consumer may resort to one of the following consumer conflict arbitration centres:
- Lisbon Consumer Conflict Arbitration Centre
- Vale do Ave Consumer Conflict Arbitration Centre (TRIAVE)
- Consumer Information, Mediation and Arbitration Centre (CIAB) — North
- National Consumer Conflict Information and Arbitration Centre (CNIACC)
- Coimbra Consumer Conflict Arbitration Centre
- Algarve Consumer Conflict Arbitration Centre
For more information on available arbitration centres, consult the consumer portal: www.consumidor.gov.pt